Privacy Policy
Last updated: December 15, 2024
At Adseniah, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our website and services, you consent to the data practices described in this policy. We encourage you to read this document carefully to understand our practices regarding your personal data.
Information We Collect
We collect various types of information to provide and improve our services to you:
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Register for an account or create a profile
- Subscribe to our newsletters or mailing lists
- Fill out contact forms or request information
- Participate in surveys, contests, or promotional activities
- Make purchases or transactions
- Communicate with our customer support team
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username, password)
- Payment information (credit card details, billing address)
- Demographic information (age, gender, interests)
- Professional information (job title, company, industry)
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns:
- IP address and geolocation data
- Browser type and version
- Operating system information
- Pages visited and time spent on each page
- Referring website or search terms
- Clickstream data and navigation patterns
Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience and collect usage data. For detailed information about our cookie practices, please refer to our Cookie Policy.
How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
- Provide and maintain our services
- Process transactions and orders
- Create and manage user accounts
- Deliver customer support
Business Operations
- Analyze usage patterns and trends
- Improve our website and services
- Develop new features and products
- Conduct research and analytics
Marketing & Communication
- Send promotional emails and newsletters
- Personalize content and advertisements
- Target advertising campaigns
- Notify about updates and changes
Security & Compliance
- Protect against fraud and abuse
- Ensure website security
- Comply with legal obligations
- Enforce our terms and policies
Important Notice
We will never sell your personal information to third parties for their marketing purposes without your explicit consent. Any sharing of your information is done in accordance with this Privacy Policy and applicable laws.
Information Sharing and Disclosure
We may share your information in the following circumstances:
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users. These partners are contractually obligated to protect your information and use it only for the purposes we specify.
- Payment processors and financial institutions
- Cloud hosting and storage providers
- Email marketing and communication services
- Analytics and performance monitoring tools
- Customer support and helpdesk systems
We may disclose your information when we believe it's necessary to comply with applicable laws, regulations, legal processes, or governmental requests. This includes:
- Responding to lawful court orders or subpoenas
- Complying with regulatory investigations
- Protecting our rights, property, or safety
- Investigating potential violations of our terms
- Preventing fraud or illegal activities
In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of the business transaction. We will notify you of any such change and provide you with options regarding your information.
We may share your information with third parties when you explicitly consent to such sharing. You have the right to withdraw your consent at any time by contacting us or using the privacy settings in your account.
Data Security
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Technical Safeguards
- SSL/TLS encryption for data transmission
- Encrypted storage of sensitive data
- Regular security audits and assessments
- Multi-factor authentication systems
- Secure backup and recovery procedures
Organizational Measures
- Employee training on data protection
- Access controls and permission management
- Confidentiality agreements with staff
- Regular policy reviews and updates
- Incident response procedures
Security Notice
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.
Data Breach Response
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will:
- Notify the relevant supervisory authorities within 72 hours
- Contact affected users without undue delay
- Provide clear information about the breach and recommended actions
- Implement measures to mitigate potential harm
Your Rights and Choices
You have several rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them:
Access Right
Request access to the personal information we hold about you
Correction Right
Request correction of inaccurate or incomplete information
Deletion Right
Request deletion of your personal information under certain circumstances
Restriction Right
Request restriction of processing your personal information
Portability Right
Request transfer of your data to another service provider
Objection Right
Object to processing of your personal information for direct marketing
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within one month (or sooner where required by law).
Account Settings
You can also manage your privacy preferences through your account settings:
- Update your profile and contact information
- Manage email subscription preferences
- Control cookie and tracking settings
- Download or delete your data
- Set privacy and communication preferences
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. For detailed information about our cookie practices, please refer to our dedicated Cookie Policy.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Performance Cookies: Help us analyze website usage and performance
- Functional Cookies: Remember your preferences and settings
- Targeting Cookies: Used for personalized advertising
Managing Your Preferences
You can control cookie settings through:
- Our cookie consent banner
- Browser settings and preferences
- Third-party opt-out tools
- Account privacy settings
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods
Retained while your account is active and for 3 years after closure for legal and business purposes
Retained for 7 years to comply with financial regulations and tax requirements
Retained until you unsubscribe or withdraw consent, plus 2 years for record-keeping
Aggregated data retained indefinitely, individual data for 26 months maximum
Data Deletion
When we no longer need your information, we will securely delete or anonymize it. You can request deletion of your data at any time by contacting us, subject to legal requirements and legitimate business interests.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
Transfer Safeguards
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions for countries with equivalent data protection laws
- Binding Corporate Rules for intra-group transfers
- Certification schemes and codes of conduct
- Other legally recognized transfer mechanisms
Global Operations
We operate data centers in multiple regions to ensure optimal performance and data residency compliance.
Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Age Verification
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.
Regional Variations
In some jurisdictions, the age threshold may be different:
- European Union: Under 16 years old (or lower age set by member state)
- United States: Under 13 years old (COPPA compliance)
- Other regions: Local laws and regulations apply
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes through:
Notification Methods
- Email notification to registered users
- Prominent notice on our website
- Push notifications (if applicable)
- Social media announcements
Effective Dates
Last Updated: December 15, 2024
Effective Date: December 15, 2024
Next Review: December 15, 2025
We will post the updated policy with a new "Last Updated" date and obtain your consent for material changes where required by law.
Important
Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about our privacy practices.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:
Company Information
Adseniah
Please refer to our Contact page for our current business address
Monday - Friday: 9:00 AM - 6:00 PM (UTC)
Contact Methods
Please use our Contact form for privacy-related inquiries
Please refer to our Contact page for our current phone number
Data Protection Officer
For privacy-related inquiries, you may also contact our Data Protection Officer directly through our contact form or by emailing us with the subject line "Data Protection Inquiry".
Response Time
We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please indicate this in your communication.
Legal Basis for Processing
Under applicable data protection laws, we process your personal information based on the following legal grounds:
Contract Performance
Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal Obligation
Processing necessary for compliance with a legal obligation to which we are subject.
Legitimate Interests
Processing necessary for the purposes of our legitimate interests, except where overridden by your interests or fundamental rights.
Consent
Processing based on your freely given, specific, informed, and unambiguous consent.
Frequently Asked Questions
You can delete your account and personal data by logging into your account settings and selecting the "Delete Account" option, or by contacting our support team. We will process your request within 30 days and provide confirmation once your data has been securely deleted.
Yes, you can opt out of marketing communications at any time by clicking the "unsubscribe" link in any email, updating your preferences in your account settings, or contacting us directly. We will stop sending you marketing materials promptly.
We use industry-standard encryption and security measures to protect your payment information. We do not store complete credit card details on our servers. All payment processing is handled by certified, secure payment processors that comply with PCI DSS standards.
We may share your information with trusted service providers who assist us in operating our business, but only for the purposes specified in this policy. We never sell your personal information to third parties for their marketing purposes without your explicit consent.
You can request access to your personal information by contacting us or using your account settings if available. We will provide you with a copy of your data within one month of your request, subject to legal requirements and legitimate business interests.
Your Trust is Our Priority
We are committed to transparency, security, and respect for your privacy. This Privacy Policy represents our pledge to protect your personal information and give you control over how it's used.