Terms of Service

Last updated: December 2024

1. Introduction and Acceptance

Welcome to Adseniah. These Terms of Service ("Terms") govern your use of our website located at [website URL] (the "Service") operated by Adseniah ("us", "we", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. Our Service is designed for businesses and individuals seeking innovative digital solutions, and by using our Service, you represent that you have the legal authority to enter into these Terms.

2. Description of Service

Adseniah provides a comprehensive platform for digital marketing solutions, including but not limited to:

Digital advertising campaign management
Analytics and performance tracking
Content creation and management tools
Customer relationship management solutions
Integration with third-party platforms and APIs

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice to our users. We may also impose limits on certain features or restrict access to parts or all of the Service without notice or liability.

3. User Accounts and Registration

To access certain features of our Service, you must register for an account. When you register, you must provide accurate, complete, and current information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to disable any user account that we believe has violated these Terms.

You must be at least 18 years old to create an account. If you are under 18, you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.

4. Acceptable Use Policy

You may use our Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

Prohibited Activities:

In any way that violates applicable laws or regulations
To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
To impersonate or attempt to impersonate the company, employees, or other users
To engage in any other conduct that restricts or inhibits use by others

Technical Restrictions:

Use any robot, spider, or other automatic device to access the Service
Introduce viruses, trojan horses, worms, or other malicious code
Attempt to gain unauthorized access to any portion of the Service
Interfere with or disrupt the Service or servers

5. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Adseniah and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Your Rights:

You retain ownership of content you upload
You grant us license to use your content for service provision
You can delete your content at any time

Our Rights:

All software and platform features are our property
We own all improvements and modifications
Users receive limited license to use the platform

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection, use, and disclosure of your personal information.

Data We Collect:

Account information and profile data
Usage analytics and performance metrics
Communication preferences and settings
Device and browser information

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Payment Terms and Billing

Certain features of our Service may require payment. You agree to pay all fees associated with your use of the Service in accordance with the pricing terms applicable to your chosen plan.

Payment Processing

Secure payment processing
Multiple payment methods
Automatic billing cycles

Refund Policy

30-day money-back guarantee
Pro-rated refunds available
Clear refund procedures

Pricing Changes

30-day advance notice
Option to cancel or modify
Current plan protection

8. Service Availability and Performance

We strive to provide reliable and high-quality service, but we cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

Service Level Commitments:

99.9% uptime guarantee
24/7 monitoring systems
Rapid incident response

Regular maintenance windows
Proactive system updates
Performance optimization

In the event of service disruptions, we will make reasonable efforts to restore service as quickly as possible and provide updates through our status page and direct communication channels.

9. Disclaimers and Limitations

The information on this Service is provided on an "as is" basis. To the fullest extent permitted by law, Adseniah excludes all representations, warranties, obligations, and liabilities arising out of or in connection with the Service.

Service Disclaimers:

No warranty of uninterrupted service
Results may vary based on usage
Third-party integrations subject to change
User responsibility for content accuracy

Limitation of Liability:

Liability limited to fees paid
No liability for indirect damages
Force majeure protections
Industry-standard limitations

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Termination Scenarios:

By User:

Account deletion request
Service cancellation
Plan downgrading

By Company:

Terms violation
Non-payment
Service discontinuation

Automatic:

Payment failure
Inactive account
Policy changes

Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Governing Law and Disputes

These Terms shall be interpreted and governed by the laws of [Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

Dispute Resolution Process:

Direct communication attempt
Formal written notice
Mediation process
Binding arbitration if needed

Class Action Waiver:

You agree that any arbitration or legal proceeding shall be conducted on an individual basis only. Class actions, class arbitrations, and representative actions are prohibited.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

Notification Process:

Email notification to registered users
Prominent notice on our website
Dashboard notifications for active users
30-day grace period for material changes

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us through the following channels:

General Inquiries:

Email: legal@adseniah.com
Phone: +1 (234) 567-890
Response time: 24-48 hours

Legal Notices:

Terms questions
Privacy concerns
Compliance matters

Contact Support

Effective Date: December 2024